Biomedical Servicing Options...

Warranty

Warranty graphic (attribution Patrick McNally, Lifescience Resources, Hawaii)

As the manufacturers’ local representative in Hawaii, Lifescience Resources provides services and repairs for items under warranty. Typical full warranties cover parts and labor for a year, though some warranties may include partial coverage of specified parts for a longer period.

Post Warranty

Extended Warranty, Time of Sale graphic (attribution Patrick McNally, Lifescience Resources)

Extended Warranty (time of sale)

An extended warranty typically extends coverage on equipment parts and labor to five years, includes preventive maintenance, establishes a fixed and predictable maintenance cost, and earns a substantial discount for paying future service costs in advance. An additional benefit of extending the warranty at the time of equipment purchase is the opportunity to finance maintenance costs in an equipment purchase lease. Pricing also includes full allowance for any underlying manufacturer’s warranty coverage that exceeds one year.

Extended Warranty, purchased at end of the full warranty graphic (attribution Patrick McNally, Lifescience Resources)

Extended Warranty (when warranty expires)

An extended warranty typically extends equipment parts and labor coverage to five years, includes preventive maintenance, establishes a fixed and predictable maintenance cost, and earns a discount for paying future service costs in advance. Pricing also includes full allowance for any underlying manufacturer’s warranty coverage that may still be in effect.

Annual Service Contract graphic (attribution Patrick McNally, Lifescience Resources)

Annual Service Contract

An annual service contract typically provides parts and labor coverage, includes preventive maintenance, and establishes a fixed and predictable maintenance cost. If the warranty or a prior service contract has expired, then an assessment fee will be charged to determine that the equipment is operating within the manufacturer’s specifications before a service contract can be issued.

Off-Contract Work Order graphic (attribution Patrick McNally, Lifescience Resources)

Work Order

Preventive maintenance or repairs may be obtained under a work order for the manufacturers we represent if the equipment is not under warranty or a service contract.

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